Privacy Policy
Updated: October 2025
At Human.Guru, your privacy is our highest priority. We exist to help people form real human connections, and that requires trust. We protect your personal information with strict confidentiality, secure systems, and professional standards that meet or exceed industry and legal requirements.
By using our website or services, you agree to the terms described below.
1. What We Collect
We collect only the information you choose to share with us, such as:
- Contact details: name, email, phone number, city, and social links
- Personal background: age, gender identity, pronouns, and sexual orientation
- Relationship goals: love, companionship, exploration, or lifestyle compatibility
- Lifestyle and preferences: values, interests, boundaries, and lifestyle choices
- Personality insights: traits, communication style, and alignment factors
- Photos, videos, and social media links you voluntarily share
- Professional details: occupation, education, and income range (optional)
- Payment details processed securely through trusted third-party providers such as Stripe
- Technical information: IP address, browser type, and device data for analytics and site performance
We understand that much of this information is personal and sensitive. You share it voluntarily so we can provide tailored matchmaking and coaching experiences.
We do not collect or store full credit card numbers, social security numbers, or medical records.
2. How We Use Your Information
We use your information only for legitimate business purposes, including:
- Evaluating compatibility and curating introductions
- Providing coaching, feedback, or relationship guidance
- Managing accounts, payments, and customer communications
- Improving our process, platform, and service quality
- Complying with legal, ethical, and professional standards
We never sell, rent, or trade your information with any third party for any reason.
3. Confidentiality and Security
Everything shared with Human.Guru is strictly confidential.
All employees, contractors, and service partners are bound by confidentiality and non-disclosure agreements (NDAs).
Data is stored only in secure, encrypted systems such as HubSpot CRM and Google Workspace, both compliant with CCPA and GDPR standards.
Access to client data is limited to authorized personnel directly involved in delivering your service.
Sensitive topics such as relationship history, sexual orientation, or personal preferences are handled with absolute discretion.
Recordings, notes, or session summaries are stored only with your explicit consent.
We actively monitor and update our systems to protect your information against unauthorized access, loss, or misuse.
4. Sharing Information
We never share your data outside of Human.Guru, except in the following limited situations:
When you explicitly approve the sharing of selective details for a potential match.
When required by law, subpoena, or government order.
With trusted technology or payment partners who process data under strict contractual confidentiality obligations.
These partners have no right to use or retain your data beyond the specific service they provide to us.
5. Sensitive Information
Human.Guru's services involve personal and relational topics, including sexuality, attraction, and lifestyle compatibility. You are always in control of what you choose to share. All sensitive information is used only to understand compatibility and is never disclosed to others without your consent.
6. Your Rights
You may:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Request a copy of your information
- Opt out of communications
Contact inquiry@human.guru to exercise these rights. We may verify your identity to protect your privacy.
7. Data Retention
We retain your data only as long as needed to fulfill our services and obligations. Once your engagement ends, your data is securely deleted or anonymized after a reasonable period unless you request earlier removal.
8. Cookies and Analytics
Our website uses minimal cookies for functionality and analytics. You can disable cookies at any time in your browser settings. We do not use tracking cookies or targeted advertising.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here, and continued use of our services indicates acceptance.
10. Contact
If you have questions or concerns about this policy, contact:
Human.Guru Privacy Officer
Email: inquiry@human.guru